Player Support
@bbxxyyz
The operator's official support channel and the right place for anything touching your money: deposits not credited, withdrawals running late, login problems, bonus questions or account verification.
Open Support GroupGet In Touch
Two different kinds of question, two different places to ask. Anything involving your account, balance or a transaction goes to the operator's Telegram support — they are the only ones who can act on it. Anything about this website — a correction, a partnership, a broken page — comes to us.
Before you write to us — please read this
xx7gam.in is an independent affiliate website and is not the operator. We do not hold player funds, process deposits or withdrawals, or have any access to your account. If your deposit has not arrived, your withdrawal is late, a bonus has not applied or you cannot log in, contacting us will only delay things — please use the Telegram support group or in-app live chat, which reach the operator directly and are staffed 24/7.
Website Enquiries
Send Us A Message
Corrections, feedback, partnership enquiries or anything about the content on this site. We read everything and usually reply within one working day.
News, Promos & Community
@yn_games
Announcements rather than support. New game releases, festival bonus drops, promo codes, tournament schedules, and a heads-up whenever a new xx7 latest apk build is published.
Open Promo ChannelEmail This Website
support@xx7gam.in
For corrections, partnership enquiries and anything about the content on xx7gam.in. Please do not send account details, passwords or OTP codes — we have no way to act on them.
Send An EmailResponse Times
What To Expect, And How Fast
Rough guidance based on the usual turnaround for each channel. Account and payment issues move fastest because they go directly to the operator's live team.
Deposit not creditedTelegram · minutes
Withdrawal status queryTelegram · minutes
Login or account accessTelegram · minutes
Bonus or wagering questionTelegram · under an hour
Correction to this siteEmail · 1 working day
Partnership enquiryEmail · 2–3 working days
Get a faster answer — include these
- Your player ID (shown at the top of the Profile screen in the app).
- For deposits, the UTR reference from your payment receipt — this is what support matches against.
- The exact amount and the approximate time of the transaction.
- A screenshot of the error or the screen you are stuck on.
- Your phone model and Android version, if it is an install or app-crash issue.
Never share these — with anyone
No genuine member of support will ever ask you for your password, an OTP code, your full card number or remote access to your phone. Anyone who does is attempting to defraud you, regardless of what their profile picture or display name says. Report them and end the conversation.
Need help with gambling itself?
If gaming has stopped being entertainment — if it is affecting your sleep, your work, your finances or your relationships — please talk to someone. NIMHANS runs a free, confidential helpline on 080-46110007. You can also ask the operator's support team to set deposit limits or self-exclude your account.